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Volaris Airlines Check-In Policy: A Comprehensive Guide

Volaris Airlines Check-In Policy
Volaris Airlines Check-In Policy: A Comprehensive Guide

Welcome to Volaris, your gateway to affordable and convenient air travel in Mexico. As a leading low-cost airline, Volaris is dedicated to providing a superior travel experience, complemented by a comprehensive check-in policy to ensure a seamless journey for our passengers. This webpage is your key resource for understanding the Volaris Check-In Policy, a crucial aspect of your travel preparations. 

Whether you're a seasoned traveler or embarking on your first Volaris flight, familiarity with our check-in procedures, both online and at the airport, is essential. Join us as we delve into the details of Volaris' commitment to efficient and customer-centric check-in processes, including insights into baggage guidelines. Trust us to guide you through the intricacies, allowing you to board your Volaris flight confidently and easily. Welcome aboard as we navigate the specifics of Volaris Airlines and Volaris Airlines Check-In Policy.

Various Check-in Methods Offered by Volaris Airlines

Volaris Check in provides a variety of check-in options for customer convenience, including user-friendly online check-in, a dedicated mobile app, traditional airport check-in with kiosks, priority services, and fast-bag drop desks. Choose the approach that best matches your travel needs for a smooth boarding experience.

Online Volaris Check-in


According to Volaris Check In Policy, Domestic flights allow check-in 48 hours to 1 hour before departure, whilst foreign flights allow check-in 24 hours to 1 hour before departure.


  • Visit the Volaris website or mobile app.

  • Please include your last name and reservation code.

  • Choose your flight and passengers.

  • Review the schedule and include any additional services (seat selection, extra luggage, etc.).

  • Confirm your check-in and get your boarding pass.


Benefits include time savings at the airport, avoiding long lineups, and advanced seat selection (subject to availability).


Not available for some foreign flights booked through specified tour operators, and some price classes may exclude early seat selection.

Mobile App Volaris Check-in


According to Volaris Check-In Policy, Check-in for domestic flights is open 48 hours to 1 hour before departure, while international flights are open 24 hours to 1 hour before departure.


  • Download and install the Volaris app. Log in.

  • Complete the online check-in process.

  • Download your boarding pass to your smartphone.


Provides the same benefits as online check-in, but with more ease for smartphone users.


The app download is required, as is an internet connection.

Airport Kiosk Volaris Check in


Available at the majority of Volaris' airports.


  • Use the airport's touchscreen kiosk.

  • Enter your last name and reservation code.

  • Use the on-screen steps to check in and print your boarding card.


Eliminates the need for counter lineups, making it great for online or smartphone check-ins that may have been forgotten.


Drawbacks include potential wait times during peak kiosk usage and a less user-friendly experience for some travelers.

Airport Counter Check-in


Volaris Airlines Airport Check-In operates at all airports, making it always available.


Proceed to the Volaris check-in counter at the airport.

Please provide your travel documents and bags to the agent.

Get your boarding pass and check any luggage.


Benefits include personalized help from Volaris professionals, ideal for first-time fliers or those requiring special assistance.


Extended wait times, particularly at peak hours.

WhatsApp Check-in: 

Available for domestic flights in Mexico, you may check in and download your boarding ticket using WhatsApp.

Volaris Airlines Baggage Policy

Volaris baggage policy provides clarity and flexibility. Passengers may evaluate allowances for both carry-on and checked luggage and supplementary services to ensure a hassle-free travel experience.

Carry-on Baggage


According to Volaris Airlines Baggage Policy, On domestic flights, passengers can bring one standard cabin bag measuring 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm) and a personal item (no size restriction, must fit under the seat) for free.


The total weight of both products cannot exceed 44 pounds (20 kilograms).


Liquids must be in 100ml or smaller containers that fit inside a one-liter resealable plastic bag. Sharp objects, aerosols, and other forbidden substances are not permitted.

Volaris Plus cost: 

This cost allows you to bring one additional standard cabin bag for free, increasing your total to two.

Checked Baggage:

Standard Allowance: 

Domestic flights have a standard allowance of one checked bag weighing up to 55 pounds (25 kg) and measuring no more than 62 inches (length + width + height).

Volaris Plus Fare: 

The Volaris Plus price includes two checked baggage with the same weight and size restrictions as the basic allowance.


Exceeding weight or size limitations leads to extra costs per bag.

Additional Bags: 

You can purchase up to 5 checked baggage per traveler.

Special Baggage:

Oversized/Overweight Baggage: 

Volaris Airlines Oversized/Overweight luggage (up to 99 lbs) requires prior clearance and incurs extra expenses.

Musical Instruments: 

Musical instruments are allowed in the cabin, however larger ones may need a seat or be examined (fees apply).

Sports Equipment: 

Standard sporting equipment can be examined for a cost. Golf clubs, surfboards, and other bulky items may necessitate additional handling and expenses.


Small dogs can fly in cabins with authorized carriers for a charge. Larger pets must be transported as cargo.

Special Considerations with Volaris

Passengers with Disabilities

Volaris Airlines is devoted to accessibility and provides support at all stages of the trip. They provide priority boarding, wheelchair assistance, and accessible bathrooms onboard. Passengers should notify Volaris of their unique needs at least 48 hours before their journey.

Unaccompanied Minors

Children aged 5 to 12 years old can travel as unaccompanied minors for a charge. They will be overseen by Volaris personnel during their travel. Booking and paperwork requirements apply.

Medical Assistance

Passengers who need medical assistance during the flight should tell Volaris at least 72 hours before departure. Oxygen tanks, drugs, and specific medical equipment may be permitted on board with prior clearance.

Changes/Cancellations with Volaris

Flight Changes

You can alter your flight online or by calling Volaris' contact center before the scheduled departure time. Fees and cost variations may apply, depending on the fare type and availability.

Flight Cancellations

If Volaris cancels your flight, they will rebook you on the next available flight to your destination for no additional fee. You also have the option of receiving a full refund or travel credit.

Missed Check-in

If you miss your check-in due to your fault, you must rebook your flight and pay all associated penalties. No-shows may result in the cancellation of your full ticket.

Bottom Line

Finally, this collective effort resulted in a complete introduction to Volaris Airlines and Volaris Airlines Check-In Policy. We wanted to provide customers with the necessary information for a smooth voyage by navigating the subtleties of online, mobile app, and airport check-ins, as well as their various benefits and cons. 

The investigation of Volaris Airlines commitment to quick check-in operations demonstrates the airline's dedication to improving the overall travel experience. Whether they choose online convenience or conventional counter services, Volaris guests may approach their flight with confidence, knowing the airline's policies and processes. Welcome aboard, and may your journey with Volaris be nothing short of extraordinary.

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